Privacy policy
1. GENERAL
This Privacy Policy outlines the privacy practices of VJ Nucleus Pvt. Ltd. (āVJ Nucleusā) regarding your use of our website, applications, or any products or services related to the application, website/products (āServicesā). This includes any methods of registration or usage of products, such as through SD cards, tablets, or other storage/transmitting devices, and includes physical centers, workshops, and events hosted by VJ Nucleus. We are committed to complying with the Digital Personal Data Protection Act 2023 (when in force) and the Information Technology Act 2000 (and its Rules) to ensure the privacy and security of your information.
This Privacy Policy, along with our Terms of Use, details our practices concerning how we collect, store, use, share, and secure your personal information across our Website. It also covers your choices regarding the use, access, and correction of your personal information, your rights concerning your personal information, and how to contact us or supervisory authorities if you have a complaint.
By visiting www.vjnucleus.in (āWebsiteā), you agree to the terms and conditions of this Privacy Policy. Please read it carefully. By using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with its terms, please do not use or access this Website.
If any information you provide or upload to the Platform violates the Platform Terms, we may be required to delete such information after notifying you and, if necessary, revoke your access to the Platform.
We periodically review this Privacy Policy to ensure it remains current. Please note that this Privacy Policy may be updated at any time without notice. To stay informed of any changes, please review this Privacy Policy regularly.
āPersonal Dataā refers to any information that can either directly identify you as an individual or can be connected to you indirectly by linking it to non-personal data.
2. DATA COLLECTED
As a visitor to our Website, you can explore it to learn more without needing to provide any Personal Data. During your visit, we may collect and store certain information to enhance security, analyze user behavior, and manage the Website, ultimately improving customer experience. This data helps us identify patterns and make our Website more beneficial for our visitors.
We collect your Personal Data when you register with us, show interest in our Services, participate in activities on our Website, or contact us directly. We will only collect your Personal Data for valid reasons, such as fulfilling our legal and regulatory obligations, performing a contract with you, pursuing legitimate business interests, or with your consent. Legitimate interests are business or commercial reasons that do not override your rights and interests. In some cases, we may be legally required to collect personal information or need it to protect your vital interests or those of others, such as preventing fraud or verifying your identity.
Our main objective in gathering your Personal Data is to provide a safe, efficient, smooth, and customized experience. This enables us to offer courses, study materials, and tutorials that best meet your needs and tailor our Website to enhance your experience. We also combine your Personal Data with non-personal data (like aggregated usage information and anonymous feedback) to better understand our users and improve our Websiteās content and functionality. This information helps us personalize and continually enhance your experience on our Website. We do not voluntarily share this information with third parties or use it for any other purposes, except as outlined in this policy.
When you visit our Website, register, or purchase one of our courses, we may collect a range of information that you voluntarily provide through the Website, contact forms, chat, or phone sessions. This Personal Identifying Information may include:
- Contact Information, such as name, email address, display picture, mailing address, phone number, IP address or geographic location.;
- Information to enable us to check and verify your identity, e.g. your date of birth
- Other details such as gender, age to provide you relevant details for our Compatibility Test;
- Billing Information, such as debit card number, credit card number and billing address; Unique Identiļ¬ers, such as username or password;
- Information provided to us through our service, interaction with our customer service, participation in surveys or marketing promotions.
We gather information about you and your usage of our service, interactions with us, and details about the computer or device you use to access our service. This includes your activity on our Website, such as classes, study materials, courses, and search queries. We also log details of your customer service interactions, including the date, time, reason for contact, chat transcripts, phone numbers, and call recordings. Additionally, we collect device IDs, software characteristics, language preferences, connection information, page view statistics, referral sources (e.g., referral URLs), IP addresses (which may indicate your general location), browser details, standard web server logs, and information gathered through cookies, web beacons, and other technologies.
Using back-end applications, we aim to provide better services and interactions with teachers tailored to your interests. We may also request this information during contests or promotions sponsored by us or our partners.
For features requiring payment, options like card payments will appear. If you pay by credit or debit card, we will redirect you to registered payment gateways such as Razorpay, CCAvenue, PayU, and others. You may choose to store your payment details with these gateways. We do not access this data. All transactions are processed securely through these gateways, and we only store the last four digits of your card number on our servers.
When you use our paid products, we track and store the web pages and information you access on our servers. This helps us monitor the items you have completed and those you need to view.Your full name and display picture can be publicly displayed on the Website. Depending on your profile and the services you seek, we may request additional information such as address, billing information, certificates, and academic details.
We use technologies like cookies, clear gifs, log files, and flash cookies for various purposes, including remembering your device and understanding how you interact with our Website and services to provide a better experience.
We use the personal information we collect, including your Personal Data where it is necessary to deliver the services you have requested,Ā i. e Compatibility Test. For this purpose, personal information such as Your Date of Birth, Medium or Schooling, Your Geographical Location and your classes are taken to allot you, your compatible mentor.
We may use your information for marketing and publicity purposes, particularly if you are selected for medical or engineering entrance exams, national or international Olympiads, the National Talent Search Exam (NTSE), the Kishore Vaigyanik Protsahan Yojana (KVPY) exam, or any other examinations. We retain your personal data as long as it is necessary to provide our Services or for the original purpose of data collection.
We utilize your Personal Data to gain insights into your use of our Service and to customize your user experience.
Even after you request the deletion of your personal data, terminate your account, or stop using our Services, we may need to retain some information to comply with legal obligations, exercise our legal rights, prevent fraud, or for business compliance purposes. This includes maintaining accurate accounting, financial, and operational records, resolving disputes, and enforcing our agreements.
3. DATA SHARING
Legal purposes: We may disclose data to comply with legal obligations, such as responding to subpoenas, court orders, or requests from law enforcement agencies. This also includes enforcing our Terms of Use, investigating potential violations, protecting our rights, ensuring your safety or the safety of others, investigating fraud, addressing security or technical issues, and responding to government requests. We act in good faith to protect against imminent harm to our Service, users, or the public as required or permitted by law.
Service providers: We engage other companies, agents, or contractors ("Service Providers") to perform services on our behalf or assist us in providing Services to you. These Service Providers help with marketing, advertising, communications, infrastructure, IT services, payment collection, customer service, personalizing and optimizing our Services, and data analysis and enhancement, including understanding user interactions with our Services.Other third parties: We may share your Personal Data with third parties for purposes such as fraud prevention, credit risk reduction, or other necessary functions. These third parties may include accountants, lawyers, auditors, and other professionals.
Apart from what is described in this Privacy Policy, we will not sell or disclose your Personal Data to third parties without your prior consent, unless required by law or necessary for the purposes outlined in this policy. Our Website may contain advertisements from third parties and links to other sites. Please note that we are not responsible for the privacy practices or content of these third parties or other sites, nor for any third party to whom we transfer your Personal Data in accordance with this Privacy Policy.
4. USE OF THE PLATFORM/SERVICES BY CHILDREN
As outlined in our Terms and Conditions, you must meet the 'Age Requirements' (as defined in our Terms and Conditions) to register on the Platform. If you are a āMinorā or āChildā who does not meet these Age Requirements, you are not permitted to register on the Platform. Instead, your Parent (defined below) must register on your behalf, agree to all Platform Terms, and provide access to you under their guidance and supervision.
While some of our Services may necessitate collecting a Child's Personal Information, we do not knowingly collect such information from a Child. We assume that any information provided by a Child is with the Parent's consent. If you are a Parent and become aware that your Child has submitted any Personal Information without your consent, please contact us at privacy@thisapp.com. If we discover that we have collected Personal Information from a Child without the Parent's consent, we will take steps to delete such information from our servers.
The information in this notice applies to both Children and adults. If your Child experiences any form of abuse or harassment while using our Services, please write to us at ourmail@vj.com so that we can take the necessary actions.
5. SECURITY
We take significant precautions to protect your Personal Data both online and offline. To safeguard your information, we employ technical and administrative security measures designed to minimize the risks of loss, misuse, unauthorized access, disclosure, and alteration. Our measures include standard SSL certification to establish a secure connection between our server and users, firewalls, data encryption, physical access controls to our data centers, and information access authorization controls. User passwords are encrypted using the pbkdf2_sha256 algorithm and stored securely to prevent theft, piracy, or unauthorized access. If you suspect your account has been compromised, please contact us at helpdesk@vjnucleus.com.
We do not sell, transfer, or rent your Personal Data to third parties for their marketing purposes without your explicit consent. We only use your information as described in this Privacy Policy, recognizing that your privacy is a key community principle. Your Personal Data is one of our most important assets, and we store and process it on computers located in India, protected by both physical and technological security measures. We also use third-party services to verify and certify our privacy principles. If you object to your information being used or transferred in this way, please refrain from using this Website.
We do not rent, trade, transfer, or share your Personal Data with any other company for their marketing purposes without your consent. However, we reserve the right to disclose your Personal Data to any third party that makes a legally compliant request for its disclosure.
6. USE BY MINORS
As outlined in our Terms of Use, you must meet specific age requirements to register and use our Services. Individuals who are minors (i.e., under the age of 18), un-discharged insolvents, etc., are not eligible to register for the Services. If you are a minor and wish to use our Services, your legal guardian or parents must agree to the Terms of Use and this Privacy Policy on your behalf. If a minor uses the Services, it is assumed that they have obtained consent from their legal guardian or parents. We are not responsible for any consequences arising from misuse by minors registering for our Services.
By using the Services, you confirm that all the data you provide is accurate and complete and that minors using the Services have obtained the necessary consent from their parents or legal guardians. We reserve the right to terminate access to the Services if we discover that a user is under 18 and has not obtained the required consent, or if any information provided is inaccurate.
7. THIRD PARTY
Our Website may include links to external websites that are not under our direct control. These websites may have their own privacy policies, which we do not control or take responsibility for. We provide these links solely for the convenience and information of our visitors, and accessing these linked websites is at your own risk. These websites are not governed by this Privacy Policy. You should review the privacy policies of those individual websites to understand how they manage your personal information. Additionally, some of these links may lead to websites of our affiliates, which may also have different privacy policies. It is important to review their specific privacy policies to see how they handle your Personal Data
8. COOKIE POLICY
Basis for collecting information:
We use cookies, which are small files containing a string of characters, to uniquely identify your browser and track your preferences. These cookies help you log in faster and allow us to analyze user trends. The data collected from your IP address enables us to improve our offerings, including providing more content in areas of higher interest to our users.
Our website employs cookies to recognize the areas you have visited. A cookie is a small data file stored on your computer or mobile device by your web browser. Most browsers allow you to disable cookies, but doing so may limit your ability to use certain features on our website. We never store personal information in cookies.
10. OWNERSHIP OF RIGHTS
All rights, including copyrights, on this Website are owned by or licensed to us. Any use of this Website or its content, such as copying or storing it in whole or in part, is prohibited without our permission, except for your personal, non-commercial use. You may not modify, copy, distribute, transmit, display, print, publish, sell, license, create derivative works from, or use any content from our Website for commercial or public purposes. Reposting any content from this Website for any purpose is also prohibited.
The Website contains copyrighted material, trademarks, and other proprietary information, including text, software, photos, videos, graphics, music, and sound. The entire content is protected by copyright laws, with VJ-Nucleus owning the copyright for the selection, coordination, arrangement, and enhancement of such content, as well as holding the copyright or license for its original content. You may not modify, publish, transmit, participate in the transfer or sale of, or create derivative works from any content. You are only allowed to download, print, or save copyrighted material for personal use.
Except where explicitly stated under copyright law, you may not copy, redistribute, retransmit, publish, or commercially exploit any downloaded material without express permission from VJ-Nucleus. If permission is granted for copying, redistribution, or publication, no changes or deletions of author attribution, trademark legend, or copyright notice are allowed.
Downloading copyrighted material does not grant you any ownership rights. Trademarks on our Website or those on a website operated in conjunction with VJ-Nucleus are not public domain but the exclusive property of VJ-Nucleus, unless otherwise licensed for the exclusive benefit and use of VJ-Nucleus.
11. CONSENT
By submitting data to us or our agent or using the Site, you consent to our use of your data in the manner set out in this Privacy Policy.
12. GRIEVANCE OFFICER
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
13. EXCLUSIVE RIGHTS
By having an account on our page, you have explicitly given consent for us to capture images (followed by analysis), camera/mic permissions to make video calls and record the same.
14. GENERAL MODIFICATION
We reserve the right to change the Terms of Use of our Website or this Privacy Policy at any time without prior notice. If you wish to terminate your account due to such changes, you can do so by emailing us at helpdesk@vjnucleus.com. However, by continuing to use the service, you are considered to have accepted and agreed to the modified Terms of this Website.
15. GOVERNING LOW
In case of any dispute regarding the Terms of Use or this Privacy Policy, the matter will be referred to a sole arbitrator, following the Arbitration and Conciliation Act of 1996. The arbitration proceedings will be conducted in English and will take place in Kota, Rajasthan, India. The arbitrator's decision will be final and binding on both parties. This Privacy Policy is governed by Indian laws and falls under the exclusive jurisdiction of the courts in Kota, Rajasthan, India.
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